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Speak with a scent consulting expert

Speak With a Scent Consultant Expert

Whether you're interested in whole home scenting or designing a signature scent for your brand, our Scent Consultants can tailor a solution that delights and inspires.

Hours: Mon-Fri, 9 AM-6PM EST
Response Time: 24-48 hours for requests

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Customer Service

Need assistance? Reach out to our Customer Service team. We're ready to answer your queries and ensure a smooth shopping experience.

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Technical Support

Having technical issues with your diffuser? Submit a form to our Technical Support team. We're dedicated to resolving your problems and optimizing your product usage.

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Live Chat Support

Immediate assistance for a broad range of topics including managing subscriptions, setting up a diffuser, order returns, and more. Start a live chat now for quick and efficient help.

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Manage your Family Plan

Easily update your family plan preferences here. Whether you want to swap scents, adjust delivery dates, or modify membership details, just follow the prompts and we'll take care of the rest.

Need more help?

To make changes to your family plan account, please contact our support team directly.


Call us at: 1-866-713-9313


Support hours: Monday–Friday, 9 AM–8 PM (EST)

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